TMS

Power chair servicing and repairs

service-2

Tmsmobility carry out annual servicing on all makes and models of power chairs on the market today, including older models no longer in manufacture. Power chairs by their very nature and use tend to be a lifeline for customers with complex mobility issues and therefore essential that they are kept in full working order.  Regular servicing and maintenance is recommended by manufacturers to insure reliability and safety for the end user who may well be very reliant on the product. Usually  servicing is carried out annually, however more dependant users may opt for more frequent service schedules. It may also be a condition of the manufacturers warranty or insurance company that the product is maintained regularly.

Peace of mind

The vast majority of power chair servicing is carried out at the customers home address or place of work. As power chair users tend to be much more reliant on the continued use of the product, every care is taken to ensure the power chair is ready for use as soon as possible. Our engineers are all experienced industry trained technicians who bring a wealth of knowledge direct to the customer. Our service vans are fully stocked with the most common replacement parts used including batteries, tyres, replacement electronic components and also the latest diagnostic tools to carry out the work. Our engineers will not replace any items without prior consent from the customer and will always be able to provide a quote for any parts required before installation.

what to expect from an annual service

  • Pre arranged appointment at a convenient time
  • Conversation to cover any concerns the customer may have with the product
  • Initial test drive
  • Disassemble product and grease all moving parts
  • Remove batteries for testing on specialised equipment
  • Removal of motor brushes, clean and replace if required
  • Check braking system
  • Check tyres for wear and correct pressure
  • Check suspension if fitted
  • Test joystick function and any seating functions
  • Check seating mechanisms and operations
  • Clean product and refit batteries
  • Check controller for any current or historic faults
  • Adjust program if customer requires
  • Post service test drive
  • Handover to customer to insure satisfaction of work carried out
  • "TMS Mobility has been looking after my powered chairs for many years. I have no hesitation in recommending this business"

    - William Barraclough

  • "Top class operation. Reliable, affordable and innovative. Excellent service too. Couldn't recommend them more highly"

    - Mr Sporborg

  • "Wonderful expert, helpful, personalised advice and service. Our first experience of Tms, but definitely not our last"

    - Mr Bentley